When our engineers complete a job for our customers, we always want everything to be as close to perfection as possible.
Whether it’s a re-enamel, conversion or installation of an eCOOK, we aim to achieve the highest standard for both the cooker and our customer - and when it’s not quite right, we want to make sure it is!
This was the case for Trish, and her newly refurbished 2 oven Standard Aga Range Cooker, in one of our most popular enamel colours - Northern Counties Cream. However, when our onsite engineers started fitting the eCOOK, they sadly spotted a couple of issues that prevented the team from completing the install to the high standards we guarantee.
When this happens, we’ll always return to fix any problem; big or small. In this case, we rebuilt the cooker with a new enamel front as well as re-levelled the cooker, and when we left Trish and her beautiful new range cooker, she was more than pleased with the end result (even if it did take a little longer for us to get there).
“Thank you very much for the care you have shown to ensure we have the perfect Aga [range cooker]. We loved our Aga [range cooker] before but now it is even more perfect with the new front and levelled top. David and Sam are the best ambassadors for Blake & Bull.”
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